Terms and Conditions
Terms and Conditions of Use
Any agreement to purchase or contract entered into with Summerlands does not affect your consumer’s statutory rights. Payment methods We accept payment by debit cards and major credit cards including MasterCard, Visa ,Switch and Pay Pal. We also EO&E accept direct payment into our bank account. Typing Errors In the event a product is listed at an incorrect price or no price due to typing error or an error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders placed at the incorrect prices whether or not the order has been confirmed. If your credit/debit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your card account in the value of the incorrect price (including delivery charges if charged).
We do not send unsolicited email, we do however have a special offer and news letter mail shot for those who wish to subscribe. This also has an instant removal feature. We do not pass customers email addresses or any other details on to third parties. Customer Contact Information We can normally be contacted by telephone between the hours of 09:00am and 5:00pm, Monday to Saturday inclusive with the exception of Public Holidays. Calls are charged at BT standard rate. Summerlands Tackle 16-20 Nelson Road Westward Ho! Bideford North Devon EX39 1LF Tel: U.K. 0844 8099388 Fax: U.K. 01237 470002 Advice and Product Enquiries and Accounts Enquiries: [email protected]
We do not store credit card details nor do we share customer details with any 3rd parties
We endeavour to respond to all complaints within five working days. Any complaints should be communicated to the company offices at :- Summerlands Tackle 16-20 Nelson Road Westward Ho! Bideford North Devon EX39 1LF Tel: U.K. o1237 479370 Fax: U.K. 01237 470002 Product Enquiries [email protected] Dispatch Accounts Enquiries: inf[email protected]
For clarification - and In line with distance selling regulations. You have the right to cancel your order within 7 working days, the cancellation period starts the "day after" receipt of the goods. You are not required to give a reason for the return of the goods. We refund the total value of your order within 21 days of cancellation. We require that any returned goods are sent by registered post at your expense and returned in good condition. Please ensure that returned goods are well packed. Returned goods should be sent to:
Nick Laws Summerlands Tackle 16-20 Nelson Road Westward Ho! North Devon EX39 1LF
The Last Word!
As a specialist tackle shop we offer a free Tackle and Fishing advice service, available by telephone on 0844 8099388 or by emailing [email protected]